Personal Data Protection and Privacy Policy
1. Introduction
The Ciptaxi Transfer mobile application was developed and offered by Luxelit Travel (TURSAB 9245), a travel agency division and subsidiary of Villadom İnşaat Emlak Turizm. It places great importance on the protection of personal data and ensuring the privacy of its users.
This section details how personal data collected, processed, and stored by CIPTAXI Transfer is handled and how the security of this data is ensured. Under the Personal Data Protection Law No. 6698 ("KVKK"), we declare that we respect our users' rights and take all necessary precautions to protect these rights.
2. Collection of Personal Data and Methods
CIPTAXI Transfer collects personal data to the extent required by the services. It consists of data obtained directly from the user or collected automatically through platforms.
2.1. Data Provided by the User:
- Identity Information: Verification info such as name, surname, ID number, and date of birth.
- Contact Information: Contact details such as phone, e-mail, and residential address.
- Payment Information: Financial data such as credit card and bank account details.
- Service Preferences: Customization info like vehicle type, route, and preferred driver.
2.2. Data Collected Automatically:
- Device Information: Technical data like IP address, device type, and browser.
- Usage Information: Data on click, navigation, and frequency of platform use.
- Location Information: Real-time location data if permission is granted.
3. Purposes of Processing Personal Data
The data we collect is processed for legal and legitimate purposes:
3.1. Service Provision and Management:
Provision of VIP transfer service, reservations, and customized service delivery.3.2. Communication:
Service updates, customer support, and permitted marketing campaigns.3.3. Payment and Financial Management:
Secure payment processing, invoicing, and financial records.3.4. Legal Obligations:
Keeping legal records and meeting requests from official authorities.3.5. Security and Quality:
Platform security, fraud prevention, and service analysis.4. Storage and Security of Personal Data
Your data is stored compactly on highly secure servers within Turkey in accordance with KVKK.
4.1. Security Measures:
Encryption, strict access controls, penetration tests, and data backup mechanisms.5. Sharing with Third Parties
Your personal data is never sold. It is only shared in mandatory cases like legal requests and payment providers.
6. User Rights
Under KVKK, you have rights to request info, delete, correct, or object to data processing. For ride safety, only details like location and name are shared temporarily between driver and passenger.
